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Bay Alarm Medical is one of the most trusted names in the medical alert industry. Their monitoring agents are highly trained, and their equipment is reliable.
Most of Bay Alarm Medical’s equipment is leased on a monthly basis; however, the GPS Help Button and SOS Smartwatch come with one-time equipment fees of $99 and $179, respectively.
Bay Alarm Medical offers a 30-day risk-free trial on all of its devices.
The help buttons with Bay Alarm in-home systems are waterproof, meaning you can wear them in the shower without damage.
If you need to cancel your Bay Alarm Medical service, you can simply call their customer service line at 1-877-522-9633. They’ll instruct you on how to return your equipment and get any applicable refunds.
Bay Alarm Medical provides medical alert systems with two-way audio that connects people with three redundant monitoring centers via landline or cellular connection. It also offers medical alerts with fall detection, which can contact the centers automatically if a fall is detected. When you push your button or the fall-detection device detects a fall, you will be connected to the monitoring center and an agent can call for in-person help if needed.
Bay Alarm Medical’s monitoring agents call the police, local hospital, or fire department as needed. They will do this only when you request it or when a fall is detected and you do not respond.