SeniorsList Rating: 4.4 / 5
We first came across Adoration when a reader in Tennessee wrote in asking why her mother’s home health agency kept changing names. Turns out, Adoration has been through a few ownership changes — and that history matters if you’re trying to figure out whether this agency is the right fit.
After spending time researching their operations across multiple states and talking with families who’ve used their services, we came away genuinely impressed with the clinical side. Adoration is not the agency you call when you need someone to help Mom with groceries and keep her company. This is a medical home health provider — the kind where your doctor writes a referral and Medicare picks up the tab. If your parent just came home from hip surgery or needs ongoing wound care, that distinction is a big deal.
One thing worth knowing: because Adoration requires a doctor’s referral to get started, the process feels different from calling a typical home care agency. A few families told us the referral step added a couple of days, but once care was in place, they were relieved by how coordinated everything was. If you’re not sure whether your parent needs medical home health or regular home care, drop us a line at [email protected] — we help families sort through that question all the time.
Adoration Home Health: Pros and Cons
Pros
- Insurance coverage: Services are typically covered by Medicare, Medicaid, and most private insurers, including 24/7 on-call support.
- Multidisciplinary care team: Staff includes registered nurses, occupational therapists, home health aides, physical therapists, and medical social workers.
- Home infusion therapy: Available to residents of Georgia, North Carolina, Tennessee, and Virginia through Amerita, a PharMerica property.
- Around-the-clock availability: Adoration staff are available 365 days a year, 24 hours a day.
Cons
- Limited geographic reach: Services are confined to 11 states, primarily in the Southeast and Midwest. Private duty nursing is only available in Tennessee.
- No custodial or companion care: Adoration focuses on medical home health and does not offer personal care assistance, memory care, or companionship services for individuals with Alzheimer’s or dementia.
About Adoration Home Health
Adoration was founded in 2015 and is headquartered in Nashville, Tennessee. In 2018, BrightSpring Health Services acquired Adoration, and two years later BrightSpring brought Advanced Home Care — a 30-year-old provider serving clients in Georgia, North Carolina, South Carolina, Tennessee, and Virginia — under the Adoration brand. BrightSpring continued expanding in 2024 with additional acquisitions in Florida and North Carolina.
As of 2026, Adoration operates 79 locations across 11 states.
Services
Adoration Home Health & Hospice provides a comprehensive range of medically focused services, including:
- Assistance with daily activities
- Case management
- Fall prevention and home safety evaluations
- Home health aide services
- Infusion therapy (through Amerita in GA, NC, TN, and VA)
- Medical social services and counseling
- Medication reconciliation and administration
- Occupational therapy
- Pain and symptom management
- Patient and family education
- Physical therapy
- Post-acute care
- Skilled nursing (RN, LPN, or LVN — private duty nursing in Tennessee only)
- Speech therapy
- Telemedicine
- Wound care
What to Expect
Because Adoration operates as a medical home health provider rather than a traditional home care agency, the experience is different from what you might expect when contacting an agency like Visiting Angels or Home Instead.
A few key things to know:
- A doctor’s referral is required. To begin care, your first step is scheduling an appointment with your primary care physician.
- Minimum hours apply. Most locations require at least 20 hours per week, though this depends on what your insurance will approve.
- Medicare typically covers the full cost. Out-of-pocket payments are rare; coverage depends on what your insurer authorizes.
- Home health aides support skilled care but do not provide ADL assistance independently.
What Patients Are Saying
Adoration receives strong ratings from patients and Medicare, which uses a star-rating system to compare home health agencies. Medicare gave Adoration 4.5 out of 5 stars, with above-average marks for professional staff communication and care team performance.
One patient wrote: “All of the nurses that are sent out three times a week are very professional and do a very good job. Michelle goes out of her way to treat my wounds with extra care and takes extra care with my feet and is never in a rush to finish the job. Above and beyond work.”
Another noted: “I had a very positive experience with all individuals from Adoration. The OT, PT, and nurses were all excellent. They listened to my concerns. Their programs helped me regain strength and stamina.”
As with any agency, not every experience is positive. Some families have raised concerns about discharge decisions, and it’s worth monitoring care closely and advocating on your loved one’s behalf at all times.
The Better Business Bureau gives Adoration an A+ rating.
Cost and Pricing
For most patients, Adoration Home Health costs nothing out of pocket because Medicare covers services. Coverage depends on insurance approval and can range from 20 hours per week up to full-time care. Private-pay patients are rare.
Private duty nursing is available only in Tennessee, specifically through offices in Knoxville and Greeneville, serving the following counties: Blount, Cocke, Greene, Hamblen, Hancock, Hawkins, Knox, Loudon, Monroe, Morgan, Roane, Sullivan, and Washington.
Contact your nearest Adoration office to discuss what your insurance will cover and what services are available in your area.
States Served
Adoration Home Health & Hospice currently serves clients in 11 states:
- Alabama
- Florida
- Georgia
- Indiana
- Kentucky
- Mississippi
- North Carolina
- Ohio
- South Carolina
- Tennessee
- Virginia
To find a location near you, visit adorationhealth.com/locations or call 844-202-9444.
Our Assessment
For seniors with legitimate medical needs who are covered by Medicare, Adoration Home Health is a strong option. The agency’s breadth of skilled services, qualified care team, and strong insurance coverage make it particularly well-suited for post-surgical recovery or ongoing management of chronic health conditions.
Those seeking non-medical home care — help with bathing, companionship, or meal prep — will need to look elsewhere. Adoration is a medical-first agency and does not offer custodial care.