SeniorsList Rating: 3.9 / 5
Amada does something that most home care agencies don’t bother with, and it’s honestly the reason we think some families should consider them even though the hourly rates run a little high. They’ll actually sit down with you and help you figure out your long-term care insurance, VA benefits, and what government programs might help cover costs. We spoke with a son in San Clemente who said Amada’s financial coordinator saved his family over $800 a month by filing insurance claims they didn’t even know they could make.
That said, we want to be upfront: Amada is a non-medical care agency only. No nurses, no live-in care. If your parent needs someone to manage medications or provide overnight support, this isn’t the right fit, and we’d point you toward Bayada or BrightStar instead. But if what your family needs is reliable daily help with bathing, meals, and getting around — plus someone who can help you make sense of the financial side — Amada is worth a call.
The rates are slightly above average in most states we checked. Whether that premium is worth it depends a lot on whether you’ll use those financial coordination services. If you’re sitting on an old long-term care insurance policy and have no idea what it covers, reach out to us at [email protected] — we can help you figure out if Amada’s approach would actually save you money in the long run.
Amada Senior Care: Pros and Cons
Pros
- Financial care coordination: Amada’s advisors help seniors and families navigate long-term care insurance claims, veteran benefits, and government assistance programs.
- Memory care: The company provides personalized care for seniors with Alzheimer’s, Parkinson’s, diabetes, hypertension, and other chronic conditions.
- No-cost insurance claim filing: Amada will assist with filing long-term care insurance claims at no charge.
- Free senior housing guidance: In addition to home care, Amada helps families identify suitable assisted living or memory care communities.
- Thoughtful caregiver matching: Clients are paired with caregivers based on personality, schedule, hobbies, and care needs.
Cons
- Above-average pricing: Amada tends to cost slightly more than comparable providers in most states.
- No disability care: Amada does not offer specialized care programs for adults with physical or developmental disabilities.
- No live-in care: Around-the-clock or live-in caregiving is not available.
- No skilled nursing: Amada does not employ registered nurses or licensed practical nurses.
About Amada Senior Care
Amada was founded in 2007 in San Clemente, California. The company built its reputation not only on in-home caregiving but on helping families understand and access the financial programs available to them. Today, Amada operates more than 150 locations across 39 states and continues to be considered an authority on navigating the senior care system.
Services
Amada Senior Care centers its offerings on four core service categories:
- In-home personal care: Caregivers assist with cooking, light housekeeping, toileting, bathing, and medication reminders.
- Financial care coordination: Advisors guide seniors through insurance options, filing long-term care claims, and identifying government programs.
- Long-term care insurance claims: Amada provides complimentary research and policy analysis, and handles the claims process on your behalf.
- Home monitoring: The Amada Connect 24/7 system is a wearable pendant with cellular connectivity and fall detection, designed to alert caregivers and family members in emergencies.
In addition to home care, Amada can help place clients in assisted living communities and provides guidance throughout that transition.
What to Expect
Amada’s more than 150 locations are individually managed, so services and pricing will vary. Generally, you can expect:
- Costs of $32 to $42 per hour, slightly above the national median of approximately $33 per hour.
- A minimum of four hours per visit; no weekly minimum at most locations.
- An initial in-home assessment, after which care typically begins within about five days.
- Assistance with ADLs including medication reminders, housekeeping, meal preparation, and cooking.
What Customers Are Saying
Amada’s San Clemente headquarters holds an A+ rating from the Better Business Bureau and a 3.7 out of 5 rating on Yelp. Most individual reviews skew positive.
One reviewer in Discovery Bay, California, wrote: “My father was their first client, over 20 years ago. He just passed and Amada could not have done more with such compassion. We could always count on them.”
Another from Dana Point shared: “I’ve only been with Amada for a couple of months now. Jereme has come to visit me and my patient I care for a few times and has made me feel so valued and appreciated as a caregiver and employee.”
On the other hand, a reviewer in Everett, Washington, noted billing inconsistencies: “The caregivers are always helpful and wonderful to work with. Over that period I found the billing department to be inconsistent, inaccurate and slow to respond.”
Cost and Pricing
Amada’s hourly rates vary by location. Here are examples from three states:
- Pennsylvania: $35 to $38 per hour (4-hr min, $35/hr for 12+ hrs/week; state average: $31/hr)
- Arizona: $34 to $42 per hour, with a 4-hr per shift and 12-hr per week minimum; plus a one-time $200 admin fee (state average: $36/hr)
- Florida: $32 to $40 per hour (state average: $30/hr)
Adding an Amada Connect monitoring device incurs an additional monthly charge.
Areas Served
Amada Senior Care serves clients in 39 states, including Alabama, Arizona, California, Colorado, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wisconsin.
To find a location near you, enter your ZIP code on Amada’s website or call 866-752-1961.
Our Assessment
Amada Senior Care is a solid choice for families who need non-medical in-home assistance paired with expert guidance on insurance and financial options. The financial coordination services are a genuine differentiator — especially for families unfamiliar with veteran benefits or long-term care insurance.
The absence of skilled nursing and live-in care limits Amada’s usefulness for seniors with more advanced or complex medical needs. For those situations, consider agencies like Bayada Home Health or BrightStar Care. But for ADL assistance and care coordination, Amada delivers meaningful value.