SeniorsList Rating: 4.6 / 5
There’s one thing Homewatch CareGivers does that we genuinely wish more agencies would copy: every 90 days, they send someone to your parent’s home to check in — not a caregiver, but a quality assurance person whose job is to ask how things are going and fix anything that isn’t working. When we tell families about this, the reaction is almost always, “Wait, other agencies don’t do that?”
They don’t. And it matters. We heard from a family in Colorado who said their Homewatch QA visit caught that their father wasn’t eating well during caregiver shifts — something the regular caregiver hadn’t flagged. The QA rep worked with the family to adjust the care plan, and meal prep became a bigger part of each visit. That kind of proactive follow-through is unusual.
Homewatch also offers both personal care and skilled nursing under one roof, which puts them in a smaller group of agencies that can grow with your parent’s needs. Not every location offers nursing though — the Boca Raton office, for example, only does non-medical care. So ask upfront about what’s available near you. If you’d like us to help you figure out which Homewatch services are offered at your nearest location, send a note to [email protected].
Homewatch CareGivers: Pros and Cons
Pros
- Quarterly quality assurance visits: Every 90 days, Homewatch sends a representative to visit clients in person, evaluate satisfaction, and address any concerns before they become problems.
- Funding navigation: Homewatch helps families identify Veterans Affairs aid, local grants, and other funding resources to offset care costs.
- Hospital-to-home transitional care: For clients recently discharged from a facility or recovering from surgery, Homewatch provides specialized transitional care to ease the adjustment back to home life.
- Both medical and nonmedical care: Unlike most nonmedical agencies, Homewatch offers the full spectrum — from light housekeeping through skilled nursing for clients managing chronic conditions, post-surgical recovery, or hospice.
Cons
- Pricing can run above average: Some locations charge more than the local state median, particularly in Arizona and Pennsylvania. Budget-constrained families should compare local rates carefully.
- Not all services at every location: The range of services varies by franchise. The Boca Raton, Florida location, for example, provides nonmedical care only.
About Homewatch CareGivers
Homewatch CareGivers is headquartered in Greenwood Village, Colorado, and operates 210 locations across 31 states. Each franchise is independently owned and operated, so services, pricing, and availability differ by location. The company places strong emphasis on caregiver training, thorough background screening, and in-person accountability visits to maintain quality standards.
Services
Homewatch offers a wide range of care for varying levels of need:
- Personal care: Assistance with activities of daily living including toileting, hygiene, grooming, and mobility.
- Dementia care: Tailored support for clients with cognitive impairment, including engagement strategies and compassionate behavioral management.
- Post-surgery and transitional care: Caregiver support following hospital discharge or surgery to facilitate safe, effective recovery at home.
- Chronic illness care: Nonmedical support for clients managing ongoing conditions such as cancer, COPD, or heart disease.
- Hospice and end-of-life care: Companion and personal care support coordinated alongside existing hospice services.
- Respite care: Short-term coverage to give family caregivers a necessary break.
- Transportation: Rides to medical appointments, errands, and social activities.
- Skilled nursing (select locations): RN, LPN, and LVN services including blood draws, medication management, catheter care, vital sign monitoring, and care coordination with other providers.
What to Expect
Based on our research across locations in Pennsylvania, Arizona, and Florida:
- Hourly rates: $29 to $50 per hour, depending on location and care type. Shorter shifts carry higher per-hour rates at some locations.
- Live-in care: Available at a flat daily rate — $350/day in Philadelphia, $700/day in Scottsdale. Live-in coverage spans approximately 16 waking hours per day.
- Shift minimums: Some locations require a four-hour minimum per shift; others price shorter shifts at a premium rather than refusing them outright.
- Weekly minimums: None at the three locations we researched, though policies vary by franchise.
One thing that stood out in our experience was Homewatch’s ability to dispatch caregivers quickly. In a market where caregiver shortages are widespread, their responsiveness is a genuine advantage for families who need coverage with little notice.
What Customers Are Saying
Because Homewatch is a franchise, national aggregate review scores are unavailable on Trustpilot and Consumer Affairs. Reviews at the franchise level tell a more meaningful story. The Greenwood Village, Colorado location — home of the company’s national headquarters — holds a five-star rating on Google and Yelp.
A client from Greenwood Village wrote: “We could not have imagined getting a better aide to help my father recover. She quickly became more of a friend than our aide. He was able to get better within weeks as she also did physical therapy exercises with him as well as help him get out of bed, shower, wash, and eat. You will be doing your loved one a HUGE favor working with this company.”
Another shared: “We have been working with Homewatch CareGivers for over six months. I am consistently impressed with their integrity, dedication to quality, and follow-through. I highly recommend them for your home health care needs.”
A client from Denver added: “The office staff and caregivers truly have a heart for others. You can count on them to look after your loved ones properly. Everyone pulls together on our goals that change from time to time. I am so grateful.”
Check the ratings for your nearest location before committing — quality varies across franchises, and local reviews give you the most accurate picture.
Cost and Pricing
Pricing at Homewatch varies significantly by location:
- Philadelphia, Pennsylvania: Two-hour shifts run $90 ($45/hr); shifts of three hours or more drop to $34/hr. Live-in care: $350/day (approximately $15/hr). (State median: $31/hr)
- Scottsdale, Arizona: $39/hr for 40+ hours/week; $41/hr for fewer hours or complex care; $45/hr for 2–3 hour shifts; $50/hr for two hours or less. Live-in care: $700/day ($44/hr for waking hours). (State median: $36/hr)
- Boca Raton, Florida: $29/hr with a four-hour minimum per shift. (State median: $30/hr)
Areas Served
Homewatch CareGivers is headquartered in Greenwood Village, Colorado, and serves 31 states: Arizona, California, Colorado, Connecticut (nonmedical care only), Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Montana, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Texas, Utah, Virginia, and Washington.
Our Assessment
Homewatch CareGivers’ quarterly quality assurance visits are an industry rarity and reflect the company’s genuine commitment to accountability. The combination of nonmedical personal care and skilled nursing under one roof is another meaningful differentiator — families managing complex or evolving needs can maintain a consistent care relationship as requirements change.
Pricing at some locations runs above state medians, and service availability differs across franchises. As always with franchise models, reviewing local ratings and speaking directly with your nearest office is the most reliable way to assess fit.