SeniorsList Rating: 4.3 / 5
This is the most unusual agency we’ve reviewed, and honestly, after talking to families who use it, we think the concept is kind of brilliant. Every caregiver at Seniors Helping Seniors is themselves a senior — we’re talking people in their 50s, 60s, and 70s who want to stay active and do meaningful work. Your parent isn’t being cared for by a 22-year-old who’s filling time between other jobs. They’re spending time with someone who actually understands what it’s like to get older.
A daughter in San Carlos, California, told us her 93-year-old mother was paired with a woman named Joan, and they hit it off immediately. “My mother liked her a lot,” she said. “They’ve gotten along very well.” That kind of natural connection is harder to manufacture with a caregiver who’s fifty years younger than the client. We’ve heard similar stories from families in New York and Pennsylvania — something about the peer dynamic just works.
The limitations are real though. No skilled nursing, no hospice, no rehabilitative services. If your parent’s needs go beyond personal care and companionship, you’ll need a medical provider on top of this. But for non-medical support from someone who truly gets it, Seniors Helping Seniors is worth a call — especially at rates that often come in under $30 an hour. Questions? Email us at [email protected].
Seniors Helping Seniors: Pros and Cons
Pros
- Senior caregivers: All staff are older adults, which naturally brings shared experiences and a depth of empathy that younger caregivers may lack.
- Safety and fall prevention: Caregivers proactively identify fall hazards in the home, provide balance and mobility support, and make practical recommendations to reduce injury risk.
- Respite care: Seniors Helping Seniors provides both one-time and ongoing respite coverage to give family caregivers time to rest, travel, or attend to their own needs.
- 24-hour care: Around-the-clock care is available for clients who need continuous personal, specialized, or overnight support.
- Memory care: Caregivers assist clients with Alzheimer’s and dementia by providing social stimulation, compassion, and communication with family members or healthcare providers about any changes they observe.
Cons
- Limited service scope: Seniors Helping Seniors does not offer hospice support, palliative care, or rehabilitative services. Families with medically complex needs will need to supplement with a licensed nursing provider.
- No skilled nursing: Medical care is outside the scope of what this agency provides.
About Seniors Helping Seniors
Seniors Helping Seniors was founded in 1998 in Pennsylvania and has since grown to locations in 37 states, with additional offices in the United Kingdom and Malta. Each franchise is independently owned and operated, meaning services, pricing, and minimums vary by location. The company’s guiding philosophy is that quality care and genuine connection are inseparable — and that older caregivers are uniquely positioned to provide both.
Services
Seniors Helping Seniors offers a broad range of nonmedical home care services:
- Companionship and socialization: Friendly conversation, shared activities, and social engagement to combat isolation.
- Personal care: Help with dressing, bathing, eating, walking, hygiene, and oral care.
- Meal preparation: Home-cooked meals tailored to the client’s dietary needs and preferences.
- Light housekeeping: Cleaning, laundry, and general household tidying.
- Memory care: Nonmedical support for clients with dementia or Alzheimer’s, including memory stimulation and behavioral guidance.
- Medication reminders: Reminders to take prescribed medications on schedule.
- Transportation: Rides to appointments, errands, and social outings.
- Respite care: Temporary care coverage for family caregivers who need time off.
- Safety and fall prevention: Hazard identification, mobility assistance, and practical home safety guidance.
- Light handyman services: Minor household repairs such as fixing loose fixtures or assembling small items.
- Pet care: Dog walking, litter box maintenance, and general pet assistance.
- Yard work: Planting, weeding, lawn mowing, and seasonal upkeep.
- Long-distance check-ins: Scheduled calls to family members to provide updates on the client’s condition and well-being.
- Post-hospital recovery support: Specialized care for seniors transitioning home after a hospital stay.
What to Expect
Based on our research across multiple Seniors Helping Seniors locations:
- Hourly rates: $25 to $38 per hour, depending on location and care type.
- Minimums: Vary by franchise — some have none, some have a two-hour per-visit minimum, others require a weekly hour commitment. The Warminster, Pennsylvania location requires nine hours per week minimum.
- Caregiver consistency: The company makes an effort to send the same caregiver regularly, though this can’t always be guaranteed.
- Responsiveness: Staff at the locations we contacted were patient and thorough in walking us through options.
What Customers Are Saying
Customer feedback for Seniors Helping Seniors skews genuinely positive at the franchise level. Reviews on Yelp across multiple U.S. locations highlight the warmth and reliability that the senior-caregiver model tends to produce.
From New York City: “Seniors Helping Seniors matched my mom with a wonderful person who enriched her time during the day. Our helper was knowledgeable, patient, understanding, and unflappable. We requested companion care and got exactly what we were looking for. The office was also responsive and exceptionally polite.”
From Pennsylvania: “My mother loved the folks they sent. In her words, they were kind, great, and caring helpers. She was comfortable with every one of them. The office staff was always available and even sent additional support staff when needed. They were a great support system.”
From San Carlos, California: “My 93-year-old mother was paired with a woman named Joan. My mother liked her a lot — they’ve gotten along very well. Joan comes twice a week, helps with errands, and is now helping my mother go through closets before a move. It has been a very positive experience for our whole family. I would definitely recommend Seniors Helping Seniors.”
Check your nearest location’s online reviews before scheduling, as quality varies across franchises.
Cost and Pricing
Pricing varies by location and care complexity:
- Boca Raton, Florida: $25/hr with a 2-hour minimum per visit — well below the state median. (State median: $30/hr)
- Warminster, Pennsylvania: $34/hr with a 9-hour/week minimum; no per-shift minimum; flat rate regardless of day of the week. (State median: $31/hr)
- Arizona: $38/hr with no minimums. (State median: $36/hr)
Areas Served
Seniors Helping Seniors operates in 37 U.S. states: Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, and Wisconsin. International offices operate in the United Kingdom and Malta.
To find a location near you, enter your ZIP code or city at locations.seniorshelpingseniors.com or call 610-898-0090.
Our Assessment
Seniors Helping Seniors has built something genuinely distinctive: a care network where the humanity of the caregiver relationship is baked into the model from the start. Senior caregivers tend to be patient, unhurried, and deeply empathetic — qualities that matter enormously to clients who may feel vulnerable or embarrassed about needing help.
The limitations are real: no skilled nursing, no hospice or rehabilitative care, and service availability that varies considerably across franchises. But for nonmedical personal and companion care delivered by someone who truly understands the aging experience, Seniors Helping Seniors is worth a call.