Verizon Fios is fast — genuinely, measurably fast. In our testing, it was one of the most consistent performers we’ve seen from any provider. The problem is that most people can’t get it. Fios only serves nine states in the Northeast and mid-Atlantic, so if you’re outside that footprint, this review won’t help you much. But if you’re inside it, read on — the service is solid.
We also looked at the Verizon Forward low-income discount program, which knocks $20 off your monthly bill if you qualify. Not finding what you need? Let us know at [email protected] — we’re always adding new guides.
Editor’s Rating: 3.0 / 5
Verizon Internet: Pros and Cons
Pros
- Transparent pricing: No hidden fees or surprise rate hikes. The price you sign up for stays consistent.
- Bundle discounts: Bundling Fios with a Verizon Unlimited Plus wireless plan earns a $25/month discount on internet.
- Exceptional speeds: In our testing, Verizon Fios delivered up to 940 Mbps download — among the fastest of any provider tested.
- Strong customer service: The installation process, while sometimes lengthy, is handled thoroughly by skilled Verizon technicians.
Cons
- Limited availability: Verizon Fios is confined to Delaware, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Rhode Island, Virginia, and Washington D.C. Even within those states, availability varies by address.
Verizon Internet Plans and Pricing
| Plan | Download Speeds | Monthly Price* |
|---|---|---|
| Fios Internet 300/300 | 300 Mbps | $49.99 |
| Fios Internet 500/500 | 500 Mbps | $69.99 |
| Fios Gigabit Connection | 940 Mbps | $89.99 |
| Fios Internet 2 Gig | 2,048 Mbps | $119.99 |
*Prices reflect AutoPay enrollment and exclude taxes and equipment charges.
The 2 Gig plan is currently available only in select parts of New York City.
Does Verizon Have a Senior Internet Plan?
Verizon does not have a plan or discount specifically for seniors. However, the Verizon Forward program provides a $20/month discount for qualifying low-income subscribers. Eligibility is based on income or participation in government assistance programs. Seniors receiving Medicaid, SNAP, SSI, or a veteran’s pension should check their eligibility through Verizon’s website.
Mobile and Internet Bundle Savings
Existing Verizon Unlimited Plus wireless customers receive a $25/month discount when adding Fios home internet. This discount applies to established customers; new wireless subscribers who add internet simultaneously receive a smaller $5–$10 monthly reduction.
What the Installation Experience Is Like
Verizon sends a certified technician to handle setup — a professional installation process that typically takes two hours or more depending on existing wiring. The technician handles everything from running cables to positioning the router for optimal coverage. After setup, the My Verizon app lets you manage billing, rename your network, and share a QR code login for guests.
In performance testing, speeds consistently met or exceeded the 300 Mbps advertised rate, with no noticeable latency during simultaneous video calls and streaming.
Verizon vs. Cox Internet
| Feature | Verizon 300/300 | Cox Go Faster |
|---|---|---|
| Starting Price | $49.99/month | $49.99/month |
| Price Hikes | None stated | After 24 months |
| Overage Fees | None | Yes, after 1,280 GB |
| Top Download Speeds | 300 Mbps | 250 Mbps |
| Equipment Cost | $18/month | $13/month |
Verizon edges ahead on speed and freedom from data caps. Cox’s equipment rental is slightly cheaper.
Bottom Line
Verizon Fios is a premium internet experience — fast, reliable, and honestly priced. The lack of a dedicated senior discount is a genuine gap, but the service quality justifies the cost for those in its coverage area. For more affordable alternatives, see our guides to AT&T internet and Xfinity internet for seniors.